Returns & Exchanges

At Soundstream Technologies, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return unworn items with tags attached within 30 days of delivery.

1

Initiate Your Return

Log into your account or use our guest portal to select the items you wish to return and receive a return authorization number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all original tags and labels are still attached to the garments.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing